How can I exchange an item that is the wrong size or is damaged?Updated 10 months ago
To request an exchange for an item that is the wrong size or has arrived damaged, please reach out to us with the necessary details, such as the order number, the size you received, and a clear photo of the damaged item if applicable. We will review your request and provide you with instructions on how to proceed, which typically includes issuing a return label and guiding you through the return or exchange process. Some exceptions may be made for exchanges even if the item is outside of our 30-day return window. Please note that final sale items are not eligible for returns or exchanges.