What options do I have for a refund when I return an item?Updated 10 months ago

You have two refund options when you return an item: you can choose to receive a refund on a gift card, which does not expire and allows you to bypass the return postage fee, or you can opt for a refund back to your original form of payment, though a return postage fee will be deducted from the refund. If you select a gift card refund, expect to receive it via email shortly after we have received your return. On the other hand, refunds to the original form of payment may take a specific range of days to be reflected, depending on your financial institution.

Please specify your preferred refund method when you contact customer service about your return, and we will process it accordingly. Whichever option you choose, we strive to process returns and refunds as quickly as possible.