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Boston Proper

Because we know sometimes the best experience is finding the answers yourself, our Help Center is designed to do just that. Our Customer Care team is committed to surprising and delighting you with every interaction, delivering the most amazing personal service, so if you can't find what you're looking for, please reach out to us.

Boston Proper Help Center

Our team is working hard to fulfill your order, and most orders are shipped within one business day of your order being placed. Keep your eyes out for a confirmation email with a tracking link once it's shipped.

Where is my order?

How do I pick the right size?

My promo/discount code is not working

How do I join Proper Insider Rewards?

How can I redeem my Proper Insider Rewards?

How can I return my item?

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Order Status & Tracking

Ordering & Payment Options

Returns, Adjustments and Exchanges

Technical Questions

General Questions